We’re sad to see you go but if you want to remove Sparq from your store then all you have to do is delete the app from your app's dashboard.

Once you delete the app, there are certain files that Sparq creates as part of its setup and may not be required any longer. You can safely remove these resources to clean up the store.

As the app is already removed, we cannot access your store anymore and this process is manual. If at any point in time you need assistance in cleaning the app, please feel free to reach out to us and we will be glad to help you clean your store.

Store Changes

  • If we integrated the collection filters on your store, we create a backup of your original theme. You can simply revert to the original theme and revert collection page integration.
  • Once you revert the collection filter changes, edit code for your theme and the file Snippets -> collection-sparq.liquid
  • Once you revert the collection filter changes, edit code for your theme and the file Assets -> sparq-polyfill.js
  • Navigate to Products -> Collections and find the collection titled Sparq Bestseller Collection - DO NOT DELETE. Click on the collection title and delete the collection.

For IE changes -> Go to theme.liquid file and remove <script src="{{ 'sparq-polyfill.js' | asset_url }}"></script>then hit save.

Sparq Billing

Once you remove the app, all future billings to Sparq Product Search & Filters are discontinued. All our billing happens via Shopify and you can reach to their support team to understand any pending charges for Sparq.

Support

If you need any assistance, please reach us at hello@sparq.ai and our support team will help you clean these files.

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