We’re sad to see you go but if you want to remove Sparq from your store then all you have to do is delete the app from your app's dashboard.

Once you delete the app, there are certain files that Sparq creates as part of its setup and may not be required any longer. You can safely remove these resources to clean up the store.

As the app is already removed, we cannot access your store anymore and this process is manual. If at any point in time you need assistance in cleaning the app, please feel free to reach out to us and we will be glad to help you clean your store.

Store Changes

If we integrated the collection filters on your store, we create a backup of your original theme. You can simply revert to the original theme and revert collection page integration.

Once you revert the collection pages changes, please take following actions

  • Delete the file at location snippets/collection-sparq.liquid
  • Delete the file at location snippets/sparq-assets.liquid
  • Delete the file at location snippets/sparq-placeholder-loader.liquid
  • Delete the file at location snippets/sparq-widget.liquid
  • Delete the file at location assets/sparq-polyfills.js

IE Polyfill

If you are using our IE polyfill, go to theme.liquid and remove following code snippet <script src="{{ 'sparq-polyfill.js' | asset_url }}"></script> then hit save.

Sparq BestSeller Collection

Once you have removed all the files, you need to remove our collection titled Sparq Bestseller Collection - DO NOT DELETE.

Sparq Billing

Once you remove the app, all future billings to Sparq Product Filter & Search are discontinued. All our billing happens via Shopify and you can reach to their support team to understand any pending charges which you might see once you remove the app. 

Support

If you need any assistance, please reach us at hello@sparq.ai and our support team will help you clean the files.

Did this answer your question?